Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
Improved codification and transfer of engineering knowledge through human intermediaries
Ruck, Tobias; Albers, Albert; Reiß, Nicolas
Type:
Year:
2017
Editor:
Anja Maier, Stanko Škec, Harrison Kim, Michael Kokkolaras, Josef Oehmen, Georges Fadel, Filippo Salustri, Mike Van der Loos
Author:
Series:
ICED
Institution:
Karlsruhe Institute of Technology (KIT), Germany
Section:
Design Information and Knowledge
Page(s):
257-266
ISBN:
978-1-904670-94-0
ISSN:
2220-4342
Abstract:
In multi-domain product development and companies with a high division of expertise, there is a permanent need to transfer expert knowledge to mechanical designers. Especially in large distributed organizations, the “people-to-documents” approach plays an important role since experts are often temporarily or locally not available. However, experts face several problems when they independently codify their knowledge for mechanical designers into a computer-based knowledge system. Difficulties are resulting from the characteristics of expert-layperson communication or from cognitive and motivational barriers. In order to overcome the problems, an intermediary is suggested as a medium to reduce the experts’ effort and support them in anticipating designers’ knowledge needs. For this purpose, an intermediary based knowledge codification method has been applied in a case study in the German automotive supplier industry. Thereafter, the method was evaluated by interviews with experts who have participated in that process.
Keywords:
