Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
A guide to investigating design process models context of use
Costa, Daniel Guzzo; Costa, Janaina; Rozenfeld, Henrique
Type:
Year:
2017
Editor:
Anja Maier, Stanko Škec, Harrison Kim, Michael Kokkolaras, Josef Oehmen, Georges Fadel, Filippo Salustri, Mike Van der Loos
Author:
Series:
ICED
Institution:
University of Sao Paulo, Brazil
Section:
Design Processes, Design Organisation and Management
Page(s):
031-040
ISBN:
978-1-904670-90-2
ISSN:
2220-4342
Abstract:
Design process models are created for different purposes, which includes assisting the design team to manage a project and to perform their day-to-day activities. In both cases, process models should be development to attend needs of its users - the design personnel. A good practice to understand systems users' needs is to perform a context analysis of the intended uses. In this research, it is performed a case research which analyses the context of the use of design process model in a multinational company. User-centered techniques as contextual inquiry and empathy map were employed. Based on the application, a guide to investigating design process models context of use is proposed. Four perspectives of the context of use of design process models may be investigated: product, design process, organization, and individual. The description of the context of use of design process models may assist to verify the needs of the users of the process being represented.
Keywords:
