MEASURES AND METHODS FOR SYSTEMATIC KNOWLEDGE MANAGEMENT
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad
Author: von Saucken, C.C.; Schenkl ,S.A.; Dahlmann, P.; Maurer, M.
Section: DESIGN INFORMATION AND KNOWLEDGE
The employees’ knowledge is the essential success factor for technology-intensive companies, especially within knowledge-intensive processes such as the engineering design process. We see a big challenge in the complexity of knowledge and tasks of multiple employees and corresponding relations. In earlier publications we developed an approach for dealing with this complexity by means of a matrix-based illustration (DMM: Domain Mapping Matrix). In this paper we describe a systematic approach for deriving appropriate means and methods for a department based on results from the DMM analysis.