CONFERENCES
E&PDE 2026 - 28th International Conference on Engineering & Product Design Education
The Conference will bring together representatives from education and industry interested in sharing new perspectives on design education.
Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
TEAMING UP TO PREPARE STUDENTS FOR PUBLIC-SECTOR SERVICE DESIGN
Høiseth, Marikken; Arntsen, Trude J.; Löfström, Erica; Høstad, Therese; Holden Aasen, Monica; Hjelm-Hansen, Ingrid
Type:
Year:
2026
Editor:
Buck, Lyndon; Brisco. Ross; Bohemia, Erik
Author:
Høiseth, Marikken; Arntsen, Trude J.; Löfström, Erica; Høstad, Therese; Holden Aasen, Monica; Hjelm-Hansen, Ingrid
Series:
E&PDE
Institution:
Department of Design, Norwegian University of Science and Technology (NTNU), Norway; Department of Psychology, Norwegian University of Science and Technology (NTNU), Norway; Trondheim Municipality, Norway
Page(s):
391 - 396
DOI number:
ISBN:
978-1-912254-24-8
ISSN:
3005-4753
Abstract:
Preparing students to design for diverse communities and complex welfare systems requires authentic collaboration between universities and local communities. This paper explores experiences from a university-city collaboration in which design students taking a service design course worked with municipal staff connected to four child- and youth-service districts. Staff provided real-world briefs, contributed contextual insights, joined a Design Jam, supported citizen involvement, and offered feedback on emerging service concepts. Using The Everyday Journey framework, student teams investigated how local services can nurture social communities, intergenerational encounters, neighbourhood functions, citizen participation, experiences of belonging and access to everyday nature in culturally diverse districts. Drawing on surveys and reflections, our findings highlight various forms of learning enabled by the collaboration and suggest how such partnerships can contribute to mutual value creation in design education and public-sector practice.
Keywords:
