Join Now!

Join our welcoming International Design Community.

Read about the many benefits of becoming and remaining a member.

Full, Associate, Departmental and Institutional Membership available.

Complete this application form to join now.

Design Science Journal
Papers

Customer Perception of Vehicle Dynamics and its Transfer to Technical Characteristics

Customer Perception of Vehicle Dynamics and its Transfer to Technical Characteristics

Year: 2009

Section: Product and Systems Design

Editor: Norell Bergendahl, M.; Grimheden, M.; Leifer, L.; Skogstad, P.; Lindemann, U.

Author: Hepperle, Clemens; Deubzer, Frank; Wiedemann, Patrick; Lindemann, Udo; Liebl, Johannes; Hallmannsegger, Michael; Hübner, Walter

Section: Product and Systems Design

Pages: 251-262

Abstract

Vehicle dynamics are well described by technical parameters in existing literature. But in order to fulfill customer requirements, there is a need to take further perspectives on vehicle dynamics into account. In particular, it is essential for the automotive industry to be able to match the customer perception of vehicle dynamics to the corresponding technical characteristics. In the past years, research in this context has been carried out, but in most of the performed case studies a very limited view on singular, isolated characteristics is given. Thus, there is a need to approach the transfer of customer perception to technical characteristics in an integrated way. This work therefore provides an overview of areas relevant to consider for researching the transfer between subjective perception and objective parameters. Based on different perspectives on the technical parameters concerning vehicle dynamics, a selection of existing approaches to match customer perception and technical characteristics is presented. The different perspectives are further outlined in a framework in order to enable a more transparent, integrated view on vehicle dynamics.

Keywords: vehicle dynamics, customer perception, automotive industry, customer requirements

Download
ds conferenceICED09: 17th International Conference on Engineering Design

The Design Society and the Stanford Center for Design Research cordially invite you to participate in the International Conference on Engineering Design, ICED'09. The venue will be Stanford University’s verdant campus in the heart of Silicon Valley, a short 35 miles south of San Francisco, California. Research papers and case studies are solicited on any topic related to design thinking, theory, and practice, with a premium placed on evidence-based research. Topics and Themes include: *...

Read More

Join Now!

Join our welcoming International Design Community.

Read about the many benefits of becoming and remaining a member.

Full, Associate, Departmental and Institutional Membership available.

Complete this application form to join now.

Download
Keywords
Design Science Journal