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The paper explores the integration of emotional design elements in the development of medical devices to enhance user acceptance and adherence. It emphasizes the importance of a user-centered approach, acknowledging both functional and emotional needs. The study compares two cases within healthcare design, highlighting the impact of emotional design on users' perception of medical devices. Despite the different stages of development in the two cases, both employed a higher level of refflective design, aiming to create a lasting impact on users' identity using the products.

Keywords:

emotional design, inclusive design, healthcare design, user-centred design, 10-Industrial Design