Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Uncertainties Experienced by Suppliers Participating in Customers’ Product Development Projects

Flankegard, Filip; Johansson, Glenn


Type:
Year:
2024
Editor:
Malmqvist, J.; Candi, M.; Saemundsson, R. J.; Bystrom, F. and Isaksson, O.
Author:
Series:
NordDESIGN
Institution:
School of Innovation, Design and Engineering, Malardalen University, Sweden; Department of Design Sciences, Lund University, Sweden
Page(s):
186-195
DOI number:
ISBN:
978-1-912254-21-7
Abstract:
This paper explores uncertainties experienced by suppliers involved in their customers’ product development projects. The study introduces a model for classifying different types of involvement, which is used to identify uncertainties and effects across the various types. Empirical data originates from a multiple case study involving four SME suppliers. Four types of uncertainty are identified. These uncertainties stem from both customer and supplier organizations as well as from technology.
Keywords:

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