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In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

MEET AURA: A STUDY ON HOW ITERATIVE DESIGN METHODOLOGIES AND USER PARTICIPATION HELP IMPROVE RESULTS IN TECHNOLOGY DRIVEN PILOT PROJECTS

Pérez García, Marta; Saffón López, Sarita

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Type:
Papers
DS 92: Proceedings of the DESIGN 2018 15th International Design Conference
Year:
2018
Editor:
Marjanović D., Štorga M., Škec S., Bojčetić N., Pavković N.
Author:
Pérez García, Marta; Saffón López, Sarita
Series:
DESIGN
Section:
DESIGN METHODS
Page(s):
1289-1300
DOI number:
https://doi.org/10.21278/idc.2018.0423
Abstract:
Design is an essential aspect of developing successful products and services in technology-driven scenarios. This study emphasizes on exploring how iterative design methodologies and user participation in service design can help shape a better user experience and maximise learnings when working on technology-driven pilot projects. This research study will focus on a pilot project called Meet Aura involving Artificial Intelligence, cognitive capabilities and multi-interface interaction. It specifically seeks to generate a conceptual framework that can be replicated in future pilot projects.
Keywords:
artificial intelligence (AI), design methodology, service oriented design, technology development, innovation
DESIGN 2018 - 15th International Design Conference
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