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Towards robust inter-organizational synergy: Perceived quality knowledge transfer in the automotive industry

Towards robust inter-organizational synergy: Perceived quality knowledge transfer in the automotive industry

Year: 2017

Section: Design Information and Knowledge

Editor: Anja Maier, Stanko Škec, Harrison Kim, Michael Kokkolaras, Josef Oehmen, Georges Fadel, Filippo Salustri, Mike Van der Loos

Author: Stenholm, Daniel; Stylidis, Konstantinos; Bergsjö, Dag; Söderberg, Rikard

Series: ICED

Institution: Chalmers University of Technology, Sweden

Section: Design Information and Knowledge

Pages: 011-020

ISBN: 978-1-904670-94-0

ISSN: 2220-4342

Abstract

With the highly competitive market environment, organizations which want to promote innovation are imposed to create strategic alliances. In this situation involved parties have to exchange knowledge at all stages of product development to support the product development process. At the same moment manufacturers have a constant pressure of balancing costs, quality and production cycles shortening. In this paper, authors identified challenges for knowledge exchange in collaboration between competitive organizations. With the example of five European automotive OEMs exchanging knowledge regarding perceived quality. This paper presents a framework for successful knowledge exchange between organizations. It proposes the methodology for the knowledge taxonomy and establishment of the synergistic knowledge network.

Keywords: Knowledge management, Integrated product development, Automotive, Perceived quality, Collaborative design

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ds conferenceICED17 The 21st International Conference on Engineering Design, 21-25th August 2017

ICED17 The 21st International Conference on Engineering Design, 21-25th August 2017The 21st International Conference on Engineering Design ICED17 to be held August 21-25, 2017, in Vancouver, British Columbia, Canada. Theme: Resource-Sensitive Design Paper submission deadline: December 19, 2016 For full details go to: http://iced17.org. The forthcoming International Conference on Engineering Design, ICED17, will continue to be a great forum where the design community comes together to share insights, discover new ideas, create new design ventures, and form friendships....

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