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Analyzing Organizational Capabilities as Systems: A Conceptual Framework

Analyzing Organizational Capabilities as Systems: A Conceptual Framework

Year: 2016

Section: Analyzing and Managing Organizations

Editor: Marly Monteiro de Carvalho, Steven D. Eppinger, Maik Maurer, Lucia Becerril

Author: Mohammadreza Arasti, Mahdi Khaleghi

Series: DSM

Institution: Graduate School of Management and Economics, Sharif University of Technology, Tehran, Iran; Facuty of Management, University of Tehran, Tehran, Iran; Center for Research in Technology and Innovation Management in Complex Industrial Systems (CRiTIMiX), Sharif University of Technology, Tehran, Iran

Section: Analyzing and Managing Organizations

Pages: 067-076

DOI: 10.19255/JMPM-DSM2016

ISBN: 978-85-63710-01-7

Abstract

Operational capabilities are used in resource based view in strategic management literature to explain how the difference in performing similar activities results in heterogeneity between firms. In order to advance our understanding of this concept, using a system metaphor, we try to shape a framework for micro-level analysis of operational capabilities. Following two stages of holism and focus for identifying system boundaries through looking related literatures, we propose knowledge, skills and tools as general micro elements of operational capabilities in form domain. Using Dependency Structure Matrix (DSM), we finally synthesize our conceptual framework to capture interactions of aforementioned micro elements and to show how this system works toward sub activities in function domain which their integration to a whole provides the firm with an operational capability. This paper is the first step in using a system metaphor to investigate organizational capabilities and paves the way for future researches of its kind.

Keywords: Organizational capabilities, Operational capabilities, Micro-level analysis, system metaphor, system analysis, form domain, function domain, interactions, Dependency Structure Matrix (DSM), literature review

ds endorsed conferenceDSM 2016: 18TH INTERNATIONAL DSM CONFERENCE 2016, SÃO PAULO, BRAZIL, 29-31 AUGUST, 2016 SUSTAINABILITY IN MODERN PROJECT MANAGEMENT

18TH INTERNATIONAL DSM CONFERENCE 2016, SÃO PAULO, BRAZIL, 29-31 AUGUST, 2016 SUSTAINABILITY IN MODERN PROJECT MANAGEMENT Dependency and Structure Modelling (DSM) techniques support the management of complexity by focusing attention on the elements of a complex system and how they relate to each other. DSM-based techniques have proven to be very valuable in understanding, designing, and optimizing complex system architectures such as those of products, organizations, and processes. The International...

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Design Science Journal