Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Discovering Effective Designer-User InteractionProtocols in the Design Process

Park, Jaehyun


Type:
Year:
2015
Author:
Institution:
Industrial Engineering and ManagementTokyo Institute of TechnologyTokyo, Japan
Section:
Design for Asia
Page(s):
151-156
Abstract:
This study explores effective interaction protocols between designer and user in the design process, and it asks two research questions. First, how the designer-user interaction can take the two protocols and make their interactions in creating design outcomes in the design process? Second, which protocol is more effective in a certain design stage in generating better designer-user interaction in the design process? To address these, I adopt dramaturgy as a theoretical foundation and synthesize two designer-user interaction protocols: 1) user-invited protocoland 2) co-creation protocol. Based on this, I conducted a pilot study, using a laboratory experiment and summarized an initial finding. Throughout this protocol study, I provide theoretical and methodological guidelines of how latent designer-user interactions could build reliable design outcomes in the design protocols.
Keywords:

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