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Design Science Journal
Papers

A RESEARCH BASED ON SIGNAGE DESIGN EXPERIMENT TO TEST USERS’ ENGAGEMENT

A RESEARCH BASED ON SIGNAGE DESIGN
EXPERIMENT TO TEST USERS’ ENGAGEMENT

Year: 2015

Section: Creativity

Editor: Guy Bingham, Darren Southee, John McCardle, Ahmed Kovacevic, Erik Bohemia, Brian Parkinson

Author: Duan Wu, Ran Xu

Series: E&PDE

Institution: College of Design and Innovation, Tongji University, Shanghai, China

Section: Creativity

Pages: 637-642

ISBN: 978-1-904670-62-9

Abstract

This research was based on the signage system design experiment in College of Design & Innovation
(D&I), Tongji University. The new building of D&I undertaking a multi-functional complex for
students and staffs was built and put into use in 2014, which appearing to be fertile for promoting
communication, collective activities, fostering design thinking and triggering interaction between
users and the environment. As part of the design for the new building, our team designed the signage
system, looking at how to encourage users’ interaction and engagement in the co design process. With
the theoretical research, we choose the following methods to testify the users’ interactive behaviour
and feedback: VERBAL COMMUNICATION, ENVIRONMANTAL VISUAL STIMULUS and
PEER EDUCATION.
This paper examines how those methods could improve in the users’ engagement within the scope of a
three-month prototype research. After the prototype and research process, relevant and informative
statistics have been collected and analyzed.
The findings so far have led us to conclude that properly and purposed stimulus and the sequence of
stimulus phases can lead to a more dynamic, effective, and innovative user engagement in co-design
process. Further more, the methods can make big difference according to difference users. Appropriate
methods for specific users could lead to effective results.

Keywords: User’s engagement, interaction, participatory design

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The 17th International Conference on Engineering and product Design Education will be hosted by the Loughborough University Design School in partnership with the Design Education Special Interest Group (DESIG) of the Design Society and the Institution of Engineering Designers (IED). The conference will bring together representatives from Education, Design Practice, Industry and Government agencies that have an interest in developing new approaches and direction in Design Education. The conference...

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