Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
USER INVOLVEMENT IN DESIGN OF HEALTH CARESERVICES
Forshaug, Ann Kristin; Sigurjónsson, Jóhannes B
Type:
Year:
2015
Editor:
Guy Bingham, Darren Southee, John McCardle, Ahmed Kovacevic, Erik Bohemia, Brian Parkinson
Author:
Series:
E&PDE
Institution:
Department of Product Design, NTNU, Trondheim, Norway
Section:
Ethics
Page(s):
226-231
ISBN:
978-1-904670-62-9
Abstract:
During the last decade, industrial designers have entered the arena for design of health care services in cooperation with health professionals. Parallel to this, user involvement has been recognised as an important part of quality improvement work in health care, acknowledging that users have their own type of expertise. This has resulted in an increased focus on involvement of users in both evaluation and design of new services. User involvement is an important aspect in both a health care and a human-centred design context. However, neither of the fields have “one good reason” nor do they have “one best way” to do it. This article explores and compares user involvement in the two fields.
Keywords:
