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COLLABORATING ON A CASE-BASED COURSE IN QUALITY MANAGEMENT AND CONTROL

COLLABORATING ON A CASE-BASED COURSE IN QUALITY MANAGEMENT AND CONTROL

Year: 2015

Section: Collaboration

Editor: Guy Bingham, Darren Southee, John McCardle, Ahmed Kovacevic, Erik Bohemia, Brian Parkinson

Author: Lyndia Stacey, Ada Barlatt, Steve Lambert

Series: E&PDE

Institution: University of Waterloo, Waterloo, Canada

Section: Collaboration

Pages: 032-037

ISBN: 978-1-904670-62-9

Abstract

Quality Management and Control is a fourth year technical elective course focusing on analysis, evaluation and improvement of processes and designs. It has been taught in a conventional manner using lectures, assignments and exams for several years. The instructor, who is also one of the authors, was asked to teach this course for the first time and wanted to stress the real world importance of quality control in engineering design and provide students with realistic applications of quality management techniques. For this reason, the instructor chose to present the theoretical part of the course during the first half of the term by traditional lectures but use a case study approach for the second half of the term. Multiple available cases were reviewed for general alignment with the course objectives, and three case studies were chosen. The instructor then worked with the case-writing group to create case assignments to supplement the original case study, and concentrate student discussion around specific course objectives. There were several challenges associated with creating this case based course. These are presented as well as the development process, implementation strategy, suggestions for improvement, student feedback and instructor observations.

Keywords: Case studies, engineering education, deductive approach, inductive approach.

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ds conference17th International Conference on Engineering and Product Design Education (E&PDE15), 3-4th September 2015, Loughborough University Design School, UK

The 17th International Conference on Engineering and product Design Education will be hosted by the Loughborough University Design School in partnership with the Design Education Special Interest Group (DESIG) of the Design Society and the Institution of Engineering Designers (IED). The conference will bring together representatives from Education, Design Practice, Industry and Government agencies that have an interest in developing new approaches and direction in Design Education. The conference...

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Special Interest Group (SIG)Design Education

Design EducationTo bring together academics, designers, training professionals and others throughout the world who have an interest in design education at the tertiary level....

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SIG Workshop - March 2013 - 1