Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

THE USE OF MULTISENSORY FEEDBACK TO MAKE USERS BEHAVE IN A SUSTAINABLE WAY

Graziosi, Serena; Ferrise, Francesco; Costanzi, Alessandro Achille Maria; Bordegoni, Monica


Type:
Year:
2015
Editor:
Christian Weber, Stephan Husung, Gaetano Cascini, Marco Cantamessa, Dorian Marjanovic, Monica Bordegoni
Author:
Series:
ICED
Institution:
Politecnico di Milano, Italy
Section:
Human Behaviour in Design, Design Education
Page(s):
011-020
ISBN:
978-1-904670-74-2
ISSN:
2220-4334
Abstract:
The paper proposes an alternative approach to well-known feedback solutions, such as visual displays or warning sound messages, to make users perceptually aware of the energy consumption occurring when using a product. The approach is grounded on the use of multisensory feedback interfaces that are designed to make the user experience the consumption process directly during the interaction with the product. Such multisensory feedback should be intended as indications, rather then alarms, so as to naturally guide users towards a more sustainable behaviour. The daily task of opening the fridge door has been used as case study. All the steps followed to ideate and test the effectiveness of the designed multisensory interfaces are discussed. The results demonstrate how even simple stimuli, such as a gradual colour change of the fridge cavity from a cold to a warm one, may be able to reduce the time users keep the fridge door open.
Keywords:

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