Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

THE IMPLEMENTATION OF INNOVATION METRICS: A CASE STUDY

Benaim, Andre; Elfsberg, Jenny; Larsson, Tobias C.; Larsson, Andreas


Type:
Year:
2015
Editor:
Christian Weber, Stephan Husung, Gaetano Cascini, Marco CantaMESsa, Dorian Marjanovic, Francesca Montagna
Author:
Series:
ICED
Institution:
1: Blekinge Institute of Technology, Sweden; 2: Lund University, Sweden; 3: Volvo Construction Equipment
Section:
Innovation and Creativity
Page(s):
213-224
ISBN:
978-1-904670-71-1
ISSN:
2220-4334
Abstract:
The paper explores the implementation process of an innovation measuring system prototype to support a heavy machinery multinational company to secure their innovative capability. In general,companies recognize the importance of becoming innovative to become, or remain, competitive on a global market. The case company decided to pilot a metric system that corresponds to the crucial factors to secure innovative capability and work with the stepwise improvement based on the assessment results. The methods are based on design-research approach and participatory action research. Interviews, surveys and observation were used, as well as, workshops were conducted to develop and follow up the implementation innovation measuring system.
The findings explore topics and open questions related to metric selection, purpose and use of the selected indicators, as well as challenges related to the implementation of the metric system. Some of the conclusions question the viability of measuring project teams, as well as, it suggests the need for further research to clarify whether team metrics need to be develop in parallel to organizational ones.
Keywords:

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