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ICED 11
Papers

Human Factors Engineering as a supportive tool for Lean Product Development

Human Factors Engineering as a supportive tool for Lean Product Development

Year: 2014

Section: Users in design and development

Editor: Miko Laakso, Kalevi Ekman

Author: Micaela Institoris (1), Lars-Ola Bligard (2)

Series: NordDESIGN

Institution: 1: Randstad AB, Sweden; 2:Chalmers University of Technology, Sweden

Section: Users in design and development

Pages: 346-355

ISBN: 978-1-904670-58-2

Abstract

Lean Product Development (LPD) is a systematic approach used by enterprises to create streamlined processes and value-added activities. One of the main building blocks in LPD is to define and identify customer value and then deliver that value to the customer. Despite that, we have perceived a number of weaknesses in how LPD works with customer needs and requirements. Especially with respect to how best actively and continuously involve the customers/users in the development process. The area of Human Factors Engineering (HFE) concerns ways of designing with regards to human characteristics, capacities and limitations. In the work it is central to elicit user needs and mediate them into the product development processes, as well as letting the user actively be involved in the process. Therefore, in this paper we argue that HFE can make substantial contribution to the area of LPD.

Keywords: Lean product development, human factors engineering, customer value, user involvement, methods

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ds conferenceNordDesign 2014 at Aalto University Design Factory Espoo, Finland August 27th – 29th 2014

In the area of innovation, design and product development we quite often seem to know that something works in practice, but might lack understanding on the theoretical foundations. Many of the topical issues related to design, development, and innovation that seem to be regarded as “common knowledge” within the industry, are insufficiently founded from the theoretical perspective. On the other hand, results of academic research are often insufficiently disseminated to the industry. We are calling...

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Special Interest Group (SIG)NordDesign

Enhancing a Nordic approach to product development in industry, education and research...

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Keywords
Design Science Journal