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ICED 11
Papers

Visualization of Problems in Experience Sharing

Visualization of Problems in Experience Sharing

Year: 2014

Section: Collaboration, communication and co-creation in design and development

Editor: Miko Laakso, Kalevi Ekman

Author: Johan Holmqvist, Asa Ericson, Johan Wenngren

Series: NordDESIGN

Institution: Lulea University of Technology, Sweden

Section: Collaboration, communication and co-creation in design and development

Pages: 262-271

ISBN: 978-1-904670-58-2

Abstract

The focus on knowledge management has long since been recognized in the literature and undoubtedly has benefited organizations. More recently, companies claim to be ‘knowledge-driven’. Indeed, the concept of knowledge-driven incorporates experiences. Typically, factual knowledge has a transparent management approach, whereas experience sharing is highly prioritized but not straightforward. This study addresses experience sharing and proposes a perspective to support reflection upon practice in innovation projects. The study builds on a longitudinal acquisition of empirical data obtained in a manufacturing company acting in a global market. In particular, early innovation projects have been a source for data collection. Interviews with knowledge workers, observations from daily work activities, and readings from internal documents provide the empirical material for the study. The study has resulted in a visualization of different kinds of issues concerning experience sharing. The visualization has been a base for highlighting industrial implications and proposing actions.

Keywords: Experience Sharing, knowledge Management, team Based Innovation

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ds conferenceNordDesign 2014 at Aalto University Design Factory Espoo, Finland August 27th – 29th 2014

In the area of innovation, design and product development we quite often seem to know that something works in practice, but might lack understanding on the theoretical foundations. Many of the topical issues related to design, development, and innovation that seem to be regarded as “common knowledge” within the industry, are insufficiently founded from the theoretical perspective. On the other hand, results of academic research are often insufficiently disseminated to the industry. We are calling...

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Special Interest Group (SIG)NordDesign

Enhancing a Nordic approach to product development in industry, education and research...

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Keywords
Design Science Journal