A SUPPORT FOR DESIGN OF USE IN CONSIDERATION OF USE PHASE
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad
Author: Shimada ,S.; Ogata, T.; Ota ,J.; Hara, T.; Kurata, Y.
Section: DESIGN PROCESSES
Users change design of products/ services in use phase to adapt to their own environment, based on a solution in pre-use phase. This adaptive design can contribute to great improvements in products/services. Thus, this study aims to encourage adaptation by customers through support for design in pre-use phase. We focus on co-design by users with support system for design and propose a methodology to support design in pre-use phase with the case of tourism service. With the supports, users can understand their requirement deeply and can design products/ services with some alternative solutions.