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Papers

Improving Organizational Design and Diagnosis by Supporting Viable System Model Applications with Structural Complexity Management

Improving Organizational Design and Diagnosis by Supporting Viable System Model Applications with Structural Complexity Management

Year: 2013

Section: Poster Presentations

Editor: Scheurmann, E.; Maurer, M.; Schmidt, D.; Lindemann, U.

Author: Elezi, F.; Resch, D.; Tommelein, I.D.; Lindemann, U.

Series: DSM

Institution: Technische Universit

Section: Poster Presentations

Pages: 133-140

ISBN: 978-3-446-43803-3

Abstract

This paper explores the applicability of Structural Complexity Management (StCM) on organizational design and diagnosis. As basic structural model for efficient management of organizations the Viable System Model (VSM) is used. The VSM represents a structural model based on Management Cybernetics (MC) theory that describes the structure of all viable systems. Companies operating in dynamic environments strive for viability, therefore incorporation of VSM into their structure is essential. However, VSM requires more complex communication and control structures that are not so intuitive at first sight, and in addition, a methodology that supports the identification and analysis of these structures is missing. This paper addresses this issue by suggesting and adapting StCM approach for this purpose. StCM is a powerful and proven methodology for analysing structures and making them more transparent and manageable, hence it can support the design and diagnosis of organizational structures based on VSM.

Keywords: Viable System Model, Management Cybernetics, Structural Complexity Management, Multiple-Domain Matrix, Organizational Design, Organizational Diagnosis

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ds endorsed conferenceDSM 2013 - 15th International DSM Conference, Melbourne, Australia

Dependency and Structure Modeling (DSM) originates from the methods that have come about from using the Design Structure Matrix and similar methods (matrix-based as well as graph based). These methods have proven very valuable in designing complex systems, optimizing technical systems and product architectures and organizations, densely networked processes and large market structures. With its ability to manage complexity by looking into the structure of a system, it has led to many other advances...

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Design Science Journal