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In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Agile project management for root cause analysis projects

Kim, Sun K.; Mont, Javier


Type:
Year:
2013
Editor:
Udo Lindemann, Srinivasan V, Yong Se Kim, Sang Won Lee, John Clarkson, Gaetano Cascini
Author:
Series:
ICED
Institution:
1: Bayer Healthcare LLC; 2: Abbott Vascular
Page(s):
071-080
ISBN:
978-1-904670-48-3
ISSN:
2220-4334
Abstract:
Root Cause Analysis (RCA) projects face the issue of frequently changing requirements. When a high degree of uncertainty exists in such a project, traditional project management or the linear DMAIC (Define, Measure, Analyze, Improve, Control) may not provide the agility to respond the constant flux of new information. As a Design for X (DFX) initiative, authors applied Agile Project Management, specifically Scrum Methodology, to two RCA projects. The first RCA project used the formal Scrum methodology and the second project used a hybrid approach of Scrum and Lean Product Development. This paper presents observations and learning from this endeavor. The lesson is that Agile may be a good foundation for RCA projects but project managers need to customize the framework based on the nature of their project and teams.
Keywords:

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