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ICED 11
Papers

Model-based framework for management of PSS design knowledge

Model-based framework for management of PSS design knowledge

Year: 2013

Editor: Udo Lindemann, Srinivasan V, Yong Se Kim, Sang Won Lee, John Clarkson, Gaetano Cascini

Author: Nemoto, Yutaro; Kawase, Ken; Akasaka, Fumiya; Shimomura, Yoshiki

Series: ICED

Institution: Tokyo Metropolitan University, Japan

Pages: 279-286

ISBN: 978-1-904670-47-6

ISSN: 2220-4334

Abstract

Product-Service Systems (PSS) are regarded as a new business concept for manufacturing firms to enhance the value of their products and build up strong relationships with their customers. Since both tangible products and intangible services are included in design object, a design solution of PSS has various alternatives especially in conceptual design phase. PSS design therefore requires a broader range of knowledge to generate several ideas for its design solution.

In this paper, for the purpose of supporting idea generation in PSS conceptual design phase, a knowledge management framework is proposed. The basic idea of the proposed method is managing and providing knowledge collected from PSS cases. The proposed knowledge management framework is defined by reference with the three design models of PSS: life cycle model, product-service function model, and actor network model. The effectiveness of the proposed method is presented on the basis of the application to an example: PSS using agricultural machinery in a developing country.

Keywords: Product/service systems, knowledge management, service design

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ds conferenceICED13: 19th International Conference on Engineering Design

ICED13: 19th International Conference on Engineering DesignThe 19th International Conference on Engineering Deisgn (ICED13) will for the first time take place in Asia: ICED13 on 19-22 August 2013 at Sungkyunkwan University, Seoul, Korea The ICED13 motto is: "Design for Harmonies" - Harmony of Products and Services - Harmony of Old and New - Harmony of Culture and Technology - Harmony of East and West The conference chair is Prof. Yong Se Kim of the Creative Design Institute at Sungkyunkwan University. Important dates are: Call for Papers:...

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Keywords
Design Science Journal