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ICED 11
Papers

Characterizing collaboration through online interactions within R&D communities.

Characterizing collaboration through online interactions within R&D communities.

Year: 2013

Editor: Udo Lindemann, Srinivasan V, Yong Se Kim, Sang Won Lee, John Clarkson, Gaetano Cascini

Author: Fraslin, Marie; Blanco, Eric

Series: ICED

Institution: Grenoble-INP/UJF-Grenoble 1/CNRS, G-SCOP UMR5272, 46, avenue Felix Viallet, Grenoble, F-38031, France

Pages: 071-080

ISBN: 978-1-904670-46-9

ISSN: 2220-4334

Abstract

In global organisation, collaboration within distributed team is a crucial issue. Many companies are organizing communities of practice to improve experience sharing. These communities are mediated by collaborative platforms. Among collaborative functionalities, forum are expected to support distant asynchronous collaboration. But few studies show the effectiveness of this tool to support effective collaboration in the context of engineering design activity.

The paper study the interactions through forums of two Virtual communities of practices of experts within R&D teams of international company. A coding scheme is proposed to analyze and characterize the online interactions. Through these two case studies, we demonstrate that a forum can support asynchronous argumentative activities and thus enhance global collaboration in distributed R&D organizations. The proposed characterization of collaboration can be a step to dynamic evaluation team interaction.

Keywords: Global R&D, virtual community of practices, collaboration, forum, online interaction

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ds conferenceICED13: 19th International Conference on Engineering Design

ICED13: 19th International Conference on Engineering DesignThe 19th International Conference on Engineering Deisgn (ICED13) will for the first time take place in Asia: ICED13 on 19-22 August 2013 at Sungkyunkwan University, Seoul, Korea The ICED13 motto is: "Design for Harmonies" - Harmony of Products and Services - Harmony of Old and New - Harmony of Culture and Technology - Harmony of East and West The conference chair is Prof. Yong Se Kim of the Creative Design Institute at Sungkyunkwan University. Important dates are: Call for Papers:...

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Keywords
Design Science Journal