Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
Transitioning product education to product service education
Ryan, Linda; Tormey, David; Share, Perry
Type:
Year:
2013
Editor:
John Lawlor, Ger Reilly, Robert Simpson, Michael Ring, Ahmed Kovacevic, Mark McGrath, William Ion, David Tormey, Erik Bohemia, Chris McMahon, Brian Parkinson
Author:
Series:
E&PDE
Institution:
IT Sligo, Ireland
Section:
Best Education in Practice
Page(s):
642-647
ISBN:
978-1-904670-42-1
Abstract:
The defining lines between product and service are becoming increasingly blurred. The importance of services is increasing within manufacturing companies and trends are moving towards a more product service approach to business, where both are combined together to provide high customer value. This has resulted in services now accounting for a greater share of profits then manufacturing operations in many âmanufacturingâ firms. As a result, designers must now be capable of designing integrated product and services systems (PSS). However, product-orientated design students can struggle to account for the inherent differences between goods and services, and integrate the two effectively. Therefore, a tailored approach to design education is required in order to move with industry demand and convert product-orientated design students to product-service design students. This paper discusses methodologies, tools and approaches used to convert product-orientated design students to product-service design students, providing a structure through which a successful conversion can occur.
Keywords:
