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Design Science Journal
Papers

The communication patterns of engineers within an SME in 2012

The communication patterns of engineers within an SME in 2012

Year: 2013

Editor: Udo Lindemann, Srinivasan V, Yong Se Kim, Sang Won Lee, John Clarkson, Gaetano Cascini

Author: Gopsill, James Anthony (1); McAlpine, Hamish Charles (1); Hicks, Ben James (2)

Series: ICED

Institution: 1: University of Bath, United Kingdom; 2: University of Bristol, United Kingdom

Pages: 159-168

ISBN: 978-1-904670-50-6

ISSN:  2220-4334

Abstract

The communication patterns of engineers has been well researched over the past decades. However, due to the rise of new communication technologies and their speed of inception within society, it can be argued that this research could be less relevant to modern communication patterns of engineers. In addition, the engineers may have a preference on the communication technology used depending on the subject or purpose of the communication. Therefore, this paper discusses the results from an exploratory study that has investigated the communication patterns of engineers within an SME in 2012. The instances of communication, subject of communication and the purpose of communication were of particular focus. From this, a list of subjects and purposes for the communications was generated, which engineers were able to assign their communication to.

Keywords: Communication, human behaviour in design, information management, design practice, engineering design communication

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ds conferenceICED13: 19th International Conference on Engineering Design

ICED13: 19th International Conference on Engineering DesignThe 19th International Conference on Engineering Deisgn (ICED13) will for the first time take place in Asia: ICED13 on 19-22 August 2013 at Sungkyunkwan University, Seoul, Korea The ICED13 motto is: "Design for Harmonies" - Harmony of Products and Services - Harmony of Old and New - Harmony of Culture and Technology - Harmony of East and West The conference chair is Prof. Yong Se Kim of the Creative Design Institute at Sungkyunkwan University. Important dates are: Call for Papers:...

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SIG Workshop - March 2013