Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
CUSTOMER EXPERIENCE INTERACTION MODEL
von Saucken, C.; Schröer, B.; Kain,A.; Lindemann, U.
Type:
Year:
2012
Editor:
Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad
Author:
Section:
Industrial design
Page(s):
1387-1396
Abstract:
We suggest the Customer Experience Interaction Model (CEIM) to support the design of User Experience (UX). It provides a holistic view on the interaction of users with products. Therefore, CEIM incorporates different relevant models and views from the dis
Keywords:
