Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

REPRESENTING PRODUCT-SERVICE SYSTEMS WITH PRODUCT AND SERVICE ELEMENTS

Kim, Yong Se; Lee, Sang Won; Koh, Dong Chan


Type:
Year:
2011
Editor:
Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Lindemann, U.
Author:
Series:
ICED
Section:
Product and Systems Design
Page(s):
390-399
Abstract:
This paper discusses the Product-Service Systems (PSS) representation method which configures product and service elements. PSS is composed of a number of product elements and service elements, and they are complicatedly connected to each other to satisfy customer needs. Therefore, it is of much significance to appropriately represent product and service elements and their relations in PSS. In this paper, a new PSS representation scheme to effectively configure the product and service elements is proposed. In the proposed PSS representation scheme, the service elements can be modelled with stakeholders – service provider/receiver, activities and associated product elements. The product elements are included in the service element and serve as media for realizing PSS. To realize the specific function, several service elements can be connected with flows that were identified in PSS functional modelling. Those flows can also be used to connect associated product elements. Finally, case study is conducted to investigate the applicability of the proposed PSS representation method to the real PSS design project
Keywords:

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties. Privacy Policy.