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Papers

DESIGN SUPPORT TOOLS FOR PRODUCT-SERVICE SYSTEMS

DESIGN SUPPORT TOOLS FOR PRODUCT-SERVICE SYSTEMS

Year: 2011

Section: Design Processes

Editor: Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Clarkson, P.J.

Author: Kim, Yong Se; Lee, Sang Won; Lee, Jee-Hyong; Han, Dae Man; Lee, Hye Kyung

Section: Design Processes

Pages: 288-298

Abstract

This paper discusses design support tools for product-service systems (PSS). During PSS design process comprising six phases such as requirement identification and value targeting, stakeholder activity design, PSS function modelling, function-activity mapping and PSS concept generation, PSS concept detailing and PSS concept prototyping, various design methods are used and many associated design information should be properly handled. Therefore, in this paper, the design support tools such as PSS DesignScape, life-cycle step modeling, stakeholder modelling, requirement modelling, PSS scenario generation, activity modelling, PSS function modelling, modified service blueprint and PSS representation are described. Sample case study is also conducted to demonstrate the effectiveness of developed design support tools for PSS.

Keywords: PSS DESIGN SUPPORT TOOLS; PSS DESIGN PROCESS; PRODUCT/SERVICE-SYSTEMS (PSS)

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ICED11: 18th International Conference on Engineering DesignThe Design Society and The Technical University of Denmark (DTU) cordially invite you to participate in the International Conference on Engineering Design, ICED11! The conference will be held in the beautiful city of Copenhagen, where we are preparing an exciting programme, cultural experience and fun social backdrop for the conference and connected workshops. The conference headline is: Impacting Society Through Engineering Design Design has a central role in bringing engineering and technology...

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