DESIGN SUPPORT TOOLS FOR PRODUCT-SERVICE SYSTEMS

DS 68-1: Proceedings of the 18th International Conference on Engineering Design (ICED 11), Impacting Society through Engineering Design, Vol. 1: Design Processes, Lyngby/Copenhagen, Denmark, 15.-19.08.2011

Year: 2011
Editor: Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Clarkson, P.J.
Author: Kim, Yong Se; Lee, Sang Won; Lee, Jee-Hyong; Han, Dae Man; Lee, Hye Kyung
Section: Design Processes
Page(s): 288-298

Abstract

This paper discusses design support tools for product-service systems (PSS). During PSS design process comprising six phases such as requirement identification and value targeting, stakeholder activity design, PSS function modelling, function-activity mapping and PSS concept generation, PSS concept detailing and PSS concept prototyping, various design methods are used and many associated design information should be properly handled. Therefore, in this paper, the design support tools such as PSS DesignScape, life-cycle step modeling, stakeholder modelling, requirement modelling, PSS scenario generation, activity modelling, PSS function modelling, modified service blueprint and PSS representation are described. Sample case study is also conducted to demonstrate the effectiveness of developed design support tools for PSS.

Keywords: PSS DESIGN SUPPORT TOOLS; PSS DESIGN PROCESS; PRODUCT/SERVICE-SYSTEMS (PSS)

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