Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
Engineering Implications of Integrated Product Service Offerings
Lindahl, Mattias; Sakao, Tomohiko; Öhrwall Rönnbäck, Anna
Type:
Year:
2009
Editor:
Norell Bergendahl, M.; Grimheden, M.; Leifer, L.; Skogstad, P.; Lindemann, U.
Author:
Series:
ICED
Section:
Product and Systems Design
Page(s):
71-82
Abstract:
In recent years there has been a shift from a product focus into a growing focus on the early stages of product development as well as service and business development. The objective of this paper is to map out engineering implications and challenges based on five integrated empirical examples of product service offerings. The paper is mainly based on case studies at Swedish manufacturing companies of different sizes. In total, 120 case studies were conducted. The most-used data collection method in these studies has been qualitative research interviews. From the vast empirical data gathered, five of these cases are presented in this paper: (1) lighting-function, (2) core plugs, (3) material handling, (4) plate compacting, and (5) thrust. These examples show that the orientation towards IPSOs implies several important strategic implications for a supplier company. Based on the examples, a discussion is presented concerning existing and potential engineering issues related to engineering requirements, development process and risks and opportunities with IPSOs. Future research will be to further develop these engineering issues into design recommendations, and to further validate them.
Keywords:
