Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

WHAT IS SUCCESS AND FAILURE IN PRODUCT AND SERVICE DESIGN?

Hollins, W. J.


Type:
Year:
2008
Editor:
Marjanovic D., Storga M., Pavkovic N., Bojcetic N.
Author:
Section:
Design tactics and methods
Page(s):
409 - 416
Abstract:
Research has shown that most new products fail. When one attempts to define what actually constitutes a success or failure in the design of products and in the design process, and who is affected, the picture is not so clear. There is a general consensus that there are too many failures. This paper confronts this confusing aspect and identifies potential ‘danger areas’ in the total design process up to, and including product disposal. From this are drawn solutions and conclusions that should assist in the management of more successful design.
Keywords:

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