KNOWLEDGE SHARING OBSERVATION AND MODELLING IN DISTRIBUTED DESIGN TEAMS
Knowledge sharing is a critical factor for collaborative design process. The effectiveness of interactions between agents in collaborative design teams depends on the effectiveness of knowledge sharing process. However, this process is not yet clearly understood. In this paper, the knowledge sharing process between agents in a distributed design team is investigated using design protocol method. Through such an investigation, a model of knowledge sharing in design is suggested. Some examples of knowledge sharing situations observed in the protocol are described on the basis of this model. The discussion shows the dynamic characteristic and the diversity of this process.