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This paper examines the critical concept of "reasonably foreseeable failures and misuse" in product design. The psychology of failures and the ethical/legal implications are highlighted. The approach aims to provide a comprehensive understanding of the challenges associated with integrating reasonably foreseeable user failure and misuse into the design process. By taking a proactive approach to failure and misuse, designers can not only increase product safety, but also stimulate innovation that takes into account a wide range of user behaviour, including in unexpected circumstances.

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human error, human behaviour, human-centred design, socio-technical systems