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Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Design strategies to facilitate second-hand clothing acquisition

Marie Das (1), Ingrid Moons (2), Els Du Bois (1)

Type:
Papers
Proceedings of the DESIGN2024 18th International Design Conference
Year:
2024
Editor:
Mario Štorga, Stanko Škec, Tomislav Martinec, Dorian Marjanović, Neven Pavković, Marija Majda Škec
Author:
Marie Das (1), Ingrid Moons (2), Els Du Bois (1)
Series:
DESIGN
Institution:
1: Faculty of Design Sciences, University of Antwerp, Belgium; 2: Faculty of Business and Economy, University of Antwerp, Belgium
Section:
Human Behaviour and Design Creativity
Page(s):
935-944
DOI number:
10.1017/pds.2024.96
ISSN:
2732-527X (Online)
Abstract:
Extensive research found many barriers and drivers in second-hand clothing (SHC) acquisition. This study explores their relationships and the role of design in enhancing SHC experiences. 16 semi-structured interviews revealed insights into personal experiences and emotions. Customer journey mapping highlighted 5 design interventions: a. effective branding and marketing, b. appealing clothing presentation, c. facilitating garment search, d. aiding quality inspection, and e. optimizing price-quality balance. Future, quantitative, research is needed to confirm the findings for a wider public.
Keywords:
second-hand clothing, purchase behaviour, behavioural design, user experience, circular economy
18th International Design Conference (DESIGN 2024)
Conferences

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