Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Planning the Analysis of Use Phase Data in Product Planning

Maurice Meyer (1), Ingrid Wiederkehr (1), Christian Koldewey (1), Roman Dumitrescu (1,2)


Type:
Year:
2022
Editor:
Mario Štorga, Stanko Škec, Tomislav Martinec, Dorian Marjanović
Author:
Series:
DESIGN
Institution:
1: Heinz Nixdorf Institute, Paderborn University, Germany; 2: Fraunhofer IEM, Germany
Section:
Design Information and Knowledge
Page(s):
753-762
DOI number:
ISSN:
2732-527X (Online)
Abstract:
The ongoing digitalization of products offers product managers new potentials to plan future product generations based on data from the use phase instead of assumptions. However, product managers often face difficulties in identifying promising opportunities for analyzing use phase data. In this paper, we propose a method for planning the analysis of use phase data in product planning. It leads product managers from the identification of promising investigation needs to the derivation of specific use cases. The application of the method is shown using the example of a manufacturing company.
Keywords:

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