Dashboard-supported approach for feasibility and benefit analysis of Product-Service System-driven business models
DS 118: Proceedings of NordDesign 2022, Copenhagen, Denmark, 16th - 18th August 2022
Editor: Mortensen, N.H.; Hansen, C.T. and Deininger, M.
Author: Mahl, Tobias; Köhler, Christian; Collet, Philipp; Arnold, Dominik; Lins, Dominik; Kuhlenkötter, Bernd
Institution: Technische Universität Berlin, Open Source Ecology Germany e.V. FernUniversität in Hagen Institute for Political Science, Fraunhofer Institute for Production Systems and Design Technology (IPK)
Section: Service Design
DOI number: https://doi.org/10.35199/NORDDESIGN2022.14
Once a company decides to become a Product-Service System (PSS) provider, this inevitably means that the company's business model needs to be transformed. The development of a PSS is thus closely linked to the development of the business model. To mitigate the resulting risks, this paper presents a multi-criteria feasibility analysis for PSS-driven business models based on initial PSS concepts and business model drafts.
Keywords: Product-service systems (PSS), decision making, uncertainty, feasibility analysis