Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

PARTICIPATION OF HEALTHCARE REPRESENTATIVES IN HEALTH-RELATED DESIGN SPRINTS 

Alhonsuo, Mira E. (1);  Sarantou, Melanie A. (1);  Hookway, Samantha J. (2);  Miettinen, Satu A. (1);  Maarja Motus (3)  


Type:
Year:
2020
Editor:
Boujut, Jean-François ; Cascini, Gaetano ; Ahmed-Kristensen, Saeema ; Georgiev, Georgi V. ; Iivari, Netta
Author:
Series:
ICDC
Institution:
1: Faculty of Art and Design, University of Lapland, Rovaniemi, Finland ; 2: HDK-Valand Academy of Art and Design, University of Gothenburg, Gothenburg, Sweden; 3: Faculty of Design, Product Design department, Estonian Academy of Art, Tallinn, Estonia
Page(s):
044-051
DOI number:
Abstract:
This paper examines the participation of various healthcare specialists and representatives in three design sprints aimed to co-design healthcare services through service design approaches. The design sprints were executed during the spring of 2019 in Gothenburg, Sweden; Tallinn, Estonia; and Rovaniemi, Finland, each lasting four to five days. This paper discusses the varied roles of healthcare representatives as participants in health-related design sprints and how these different participatory roles can optimise, support and catalyse design sprint processes to develop health services. The findings show that by being part of a team, healthcare representatives can learn to use design methods and design thinking, which have an impact on future development work for healthcare services. The value of the paper lies in presenting a practical framework for use in design sprints by healthcare representatives towards the development of health-related services.
Keywords:

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