Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Tackling reframing: the development and evaluation of a problem reframing canvas

Mensch, Sabine Liana; Gon


Type:
Year:
2019
Editor:
Wartzack, Sandro; Schleich, Benjamin; Gon
Author:
Series:
ICED
Institution:
TU Delft
Section:
Design creativity
DOI number:
ISSN:
2220-4342
Abstract:
The problems of today are increasingly complex in nature. Yet, most support provided by design agencies and innovation consultancies is based on unstructured approaches, guided by the facilitators own intuition. This article presents the Teckel canvas, an approach to guide problem reframing in facilitation to both tackle solution and problem understanding. After synthesising the main insights from prominent reframing methods and models, a meta-process of reframing was created, which was translated into a practical canvas. Two Dutch case studies are examined in which the proposed reframing canvas is tested. When this canvas was used in facilitation, we found out that the medium and message can be reframed separately or together and that the canvas can be used as a tool for overview on the subject. Our findings indicate that an explicit and tangible use of reframing can improve solving complex problems to be more clear, visual and reflective.
Keywords:

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