Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Is Organizational Design a Human-centered Design Practice?

Auernhammer, Jan Michel Kurt (1); Leifer, Larry (2)


Type:
Year:
2019
Editor:
Wartzack, Sandro; Schleich, Benjamin; Gon
Author:
Series:
ICED
Institution:
Stanford University
Section:
Design management
DOI number:
ISSN:
2220-4342
Abstract:
In recent years design has had a renaissance in business and management research and practice. Several authors have discussed if management is a design practice and how far design ought to go to design behaviors. This article discusses, evaluates and explores organizational design as a human-centered design practice. Relevant theoretical concepts of organizational theory, design approaches and practices are discussed to evaluate gaps in management practices and potential opportunities for design practice. The study collected and analyzed data from two organizations. The researched revealed several propositions, which provide insights of the usefulness, appropriateness and value of a human-centered design practice to organizational design.
Keywords:

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