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The PSI matrix – A framework and a theory of design

The PSI matrix – A framework and a theory of design

Year: 2017

Section: Design Theory and Research Methodology

Editor: Anja Maier, Stanko Škec, Harrison Kim, Michael Kokkolaras, Josef Oehmen, Georges Fadel, Filippo Salustri, Mike Van der Loos

Author: Reich, Yoram (1); Subrahmanian, Eswaran (2)

Series: ICED

Institution: 1: Tel Aviv University, Israel; 2: Carnegie Mellon University, United States of America

Section: Design Theory and Research Methodology

Pages: 011-020

ISBN: 978-1-904670-95-7

ISSN: 2220-4342

Abstract

Real life design situations often involve addressing complex multidisciplinary problems that are hard to formulate and solve, attempted by a diverse group of people, working in different organizations with different cultures, collaborating through a variety of contracts. Many design efforts fail due to incomplete understanding of design contexts. Can we create a framework that will help us unpack this complexity into a structure that allows us to explain, predict, and control failures and improve such situations to help organizations design better? We present a framework, called the PSI matrix that was developed by combining knowledge from diverse disciplines; following numerous case studies with industry to address the above-mentioned challenge. We describe the framework and its evolution from an earlier version, demonstrate its applicability to several diverse design examples, and mention several other cases on which it was tested. We have found it to be robust in supporting its objectives and continue to develop it to improve its added value to design by conducting multi-case, transdisciplinary, multi-context study with numerous partners.

Keywords: Design management, Design theory, Organisation of product development, Framework of design

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Keywords
Design Science Journal