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Categorizing user pains, usage situations and existing solutions in front end of innovation: The case of smart lighting project

Categorizing user pains, usage situations and existing solutions in front end of innovation: The case of smart lighting project

Year: 2017

Section: Design Methods and Tools

Editor: Anja Maier, Stanko Škec, Harrison Kim, Michael Kokkolaras, Josef Oehmen, Georges Fadel, Filippo Salustri, Mike Van der Loos

Author: Bekhradi, Alexandre (1); Yannou, Bernard (1); Cluzel, François (1); Vallette, Thomas (2)

Series: ICED

Institution: 1: CentraleSupélec, Université Paris-Saclay, France; 2: NOVIA swk, France

Section: Design Methods and Tools

Pages: 533-542

ISBN: 978-1-904670-92-6

ISSN: 2220-4342

Abstract

Companies make substantial R&D investments in early design stages to develop radically innovative products. However, despite abundant research work in the field of human-centered design, the front end of innovation is the least well-structured part of the innovation process. Radical Innovation Design (RID) methodology has put forward a structured process aiming at exploring, organizing and categorizing required knowledge to design a useful problem in the form of value buckets (i.e. overlooked problems of users) to be evaluated. In this paper, we aim at reinforcing the knowledge acquirement process in parallel with the problem design process to fine-tune the firm’s R&D strategies, and to increase the likelihood of successfully reaching the mainstream markets.The contributions of this paper are twofold: i) to provide a set of knowledge acquisition rules in front end of innovation; and ii) to specify a set of problem design guidelines mainly by introducing a tool called Dependency Structure Modeling (DSM)-Value bucket algorithm, which enables a systematic identification of value creation opportunities. The example of a smart lighting project is analyzed in this paper as a case study.

Keywords: Innovation, Design methods, Early design phases, Knowledge exploration, Radical Innovation Design

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ds conferenceICED17 The 21st International Conference on Engineering Design, 21-25th August 2017

ICED17 The 21st International Conference on Engineering Design, 21-25th August 2017The 21st International Conference on Engineering Design ICED17 to be held August 21-25, 2017, in Vancouver, British Columbia, Canada. Theme: Resource-Sensitive Design Paper submission deadline: December 19, 2016 For full details go to: http://iced17.org. The forthcoming International Conference on Engineering Design, ICED17, will continue to be a great forum where the design community comes together to share insights, discover new ideas, create new design ventures, and form friendships....

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