Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Introduction to operations architecture for complexity management in product design and operations

Oh, Kwansuk; Kim, Daeyoung; Hong, Yoo S.


Type:
Year:
2017
Editor:
Anja Maier, Stanko Škec, Harrison Kim, Michael Kokkolaras, Josef Oehmen, Georges Fadel, Filippo Salustri, Mike Van der Loos
Author:
Series:
ICED
Institution:
Seoul National University, Republic of (South Korea) Korea
Section:
Design Processes, Design Organisation and Management
Page(s):
437-446
Abstract:
Manufacturing firms have been trying to develop high variety of products to cope with continuously changing customer requirements in marketplace. However, the demand for high variety of products generates inefficiencies which is called complexity (or complexity cost) in operations. Although some studies tried to see the complexity in overall viewpoint, the relationship between design and operations phase is not structurally taken into account. In this paper, operations architecture (OA) is introduced which is a tool for describing the structure and the relationship between design and operations phase to manage the variety-induced complexity. Using the OA, complexity sources considered at the previous studies are newly classified based on the four domains in the architecture. From the result of classification, the authors identified that the complexity sources are not only staying in a domain but propagating their impacts to other domains. Then, applicability of the OA is discussed showing three applications.
Keywords:

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