Organizational Principles Oriented to Maximize Innovative Ideas of Blue-Collar Employees in Manufacturing
DS 85-2: Proceedings of NordDesign 2016, Volume 2, Trondheim, Norway, 10th - 12th August 2016
Year: 2016
Editor: Boks, Casper; Sigurjonsson, Johannes; Steinert, Martin; Vis, Carlijn; Wulvik, Andreas
Author: Groenneberg, Inty; Childs, Peter
Series: NordDESIGN
Institution: Imperial College of London, United Kingdom
Section: Collaboration & Creativity
Page(s): 288-297
ISBN: 978-1-904670-80-3
Abstract
This paper is focused on the blue-collar workforce, or more simply operators, as the central aspect of the manufacturing processes to produce manufacturing environments that can decrease routine-based operations. As a result, manufacturing operations can become again an attractive area to consider for creative organizations. The framework, comprising an organised culture of setting challenges, organisation of their resolution and up-skilling to enable competences, is based on a theoretical analysis of the work conditions for operators using a technical, sociological and psychological approach and evaluating different barriers for innovation. We illustrate this analysis using a case study in a small assembly company (SME) in which a new organizational structure was simulated to maximize intrinsic motivation and the working environment in the blue-collar workforce.
Keywords: intrinsic motivation, creativity, innovation 2.0, autopoietic groups