Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
CAN DIAGRAMS HELP IMPROVE HEALTHCARE SYSTEMS DESIGN AND CARE DELIVERY?
Komashie, A.; Clarkson, P. J.
Type:
Year:
2016
Editor:
Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad, Skec Stanko
Author:
Series:
DESIGN
Section:
SOCIOTECHNICAL ISSUES IN DESIGN
Page(s):
1885-1894
Abstract:
There is significant evidence to suggest that healthcare systems even in developed countries do not work as desired, leading to millions of pounds in cost and a growing demand for improvements in care quality and patient safety. Many have advocated increased use of systems engineering as the key to designing and delivering systems that work in healthcare. We review the relevant academic health service design and delivery literature and find the absence of a consistent diagrammatic language in the attempts to design better systems. We argue that a better diagrammatic language is required for healthcare.
Keywords:
