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Papers

THE INFLUENCE OF USER CHARACTERISTICS IN NEGATIVE USE EXPERIENCE AND THEIR IMPLICATIONS

THE INFLUENCE OF USER CHARACTERISTICS IN NEGATIVE USE EXPERIENCE AND THEIR IMPLICATIONS

Year: 2016

Section: HUMAN BEHAVIOUR AND DESIGN

Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad, Skec Stanko

Author: Ahn Y. K., Kim C. J.

Series: DESIGN

Section: HUMAN BEHAVIOUR AND DESIGN

Pages: 1689-1696

Abstract

People use a wide range of electronic products every day. And they go through positive and negative experiences. We think not only enhancing positive experiences, but also, reducing the negative experiences could provide better use experiences. So, in this paper, we studied about negative use experiences in terms of user characteristic such as cultural background, gender and technology familiarity. Through this study, we hope to provide the better way of design for reducing the negative experiences.

Keywords: user characteristics, negative use experience, cultural background

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ds endorsed conferenceDESIGN 2016 - 14th International Design Conference

DESIGN 2016 - 14th International Design ConferenceThe DESIGN Conference programme offers broad exchange possibilities to researchers and practitioners, strategic decision makers, managers, design and engineering professionals, national or regional agencies or governmental bodies. The goal of DESIGN Conference is to bring together researchers and practitioners who have worked on or thought about engineering and industrial design from a variety of perspectives, disciplines, and fields: engineering, aesthetics, ergonomics, psychology, sociology...

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