Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

THE INFLUENCE OF USER CHARACTERISTICS IN NEGATIVE USE EXPERIENCE AND THEIR IMPLICATIONS

Ahn, Y. K.; Kim, C. J.


Type:
Year:
2016
Editor:
Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad, Skec Stanko
Author:
Series:
DESIGN
Section:
HUMAN BEHAVIOUR AND DESIGN
Page(s):
1689-1696
Abstract:
People use a wide range of electronic products every day. And they go through positive and negative experiences. We think not only enhancing positive experiences, but also, reducing the negative experiences could provide better use experiences. So, in this paper, we studied about negative use experiences in terms of user characteristic such as cultural background, gender and technology familiarity. Through this study, we hope to provide the better way of design for reducing the negative experiences.
Keywords:

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