GLOBAL PRODUCT DEVELOPMENT: KPI SELECTION SUPPORT

DS 84: Proceedings of the DESIGN 2016 14th International Design Conference

Year: 2016
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad, Skec Stanko
Author: Taylor, T.; Ahmed-Kristensen, S.
Series: DESIGN
Section: DESIGN ORGANISATION AND MANAGEMENT
Page(s): 1615-1624

Abstract

Selecting key performance indicators in conventional product development is a challenging task for project management and is compound by global product development. Informed from the findings of two in depth case studies conducted with large Danish manufacturing companies, in this paper we develop and test a framework that supports the selection of Leading and Lagging key performance indicators in global product development. The framework provides an alternative approach to design, select and document key performance indicators by incorporating a challenge-oriented approach to selection.

Keywords: distributed design, performance indicators, case study, design tools

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