GLOBAL PRODUCT DEVELOPMENT: KPI SELECTION SUPPORT
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad, Skec Stanko
Author: Taylor, T.; Ahmed-Kristensen, S.
Section: DESIGN ORGANISATION AND MANAGEMENT
Selecting key performance indicators in conventional product development is a challenging task for project management and is compound by global product development. Informed from the findings of two in depth case studies conducted with large Danish manufacturing companies, in this paper we develop and test a framework that supports the selection of Leading and Lagging key performance indicators in global product development. The framework provides an alternative approach to design, select and document key performance indicators by incorporating a challenge-oriented approach to selection.