CONCEPTUAL DESIGN FRAMEWORK FOR ICT SERVICE SYSTEM DEVELOPMENT AND DELIVERY

DS 84: Proceedings of the DESIGN 2016 14th International Design Conference

Year: 2016
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad, Skec Stanko
Author: Numata, E.; Hosono, S.; Shimomura, Y.
Series: DESIGN
Section: DESIGN METHODS
Page(s): 391-400

Abstract

This paper propose conceptual design framework for ICT service system development and delivery. To provide ICT service systems with high value-in-use, ICT service providers explore clients' business needs and design sustainable them at the early development phase. However, this work has been relied on by certain experts and consultants.To assist such skilled work, it is necessary to urgently establish high-level service modelling methods and procedures of conceptual ICT service system design for inexperienced engineers of ICT service providers.

Keywords: conceptual design, system modelling, design methodology

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