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Design Science Journal
Papers

Servitization Processes Characteristics of Product-Service Systems Design for Business Innovation

Servitization Processes Characteristics of
Product-Service Systems Design
for Business Innovation

Year: 2015

Section: Product-service Systems Design

Author: Yong Se Kim, Heeju Lee

Institution: Service Design Institute Sungkyunkwan University Suwon, Korea

Section: Product-service Systems Design

Pages: 67-72

Abstract

To improve competitiveness of a manufacturing
company through enhanced experience values of customers,
service elements are added to a product. The servitization process
could take many different routes reflecting various properties of
the manufacturing firm and its business contexts. A
comprehensive servitization process of the high-level strategy
decision and the low-level specific product-service systems design
method has been developed. For planning, design and operation
phases of servitization, specific cases would have different
process characteristics. Two specific product-service system
design processes will be described with comparative remarks as
well as product-service system design results in this paper.

Keywords: Servitization, Product-Service Systems, Design for Business Innovation

ds workshopA-DEWS 2015 - Asian Design Engineering Workshop, The Hong Kong Polytechnic University, 29th-30th October 2015

A-DEWS 2015 - Asian Design Engineering Workshop, The Hong Kong Polytechnic University, 29th-30th October 2015DESIGN ENGINEERING IN THE CONTEXT OF ASIA The A-DEWS 2015 is a two day conference hosted this year by the Hong Kong Polytechnic University School of Design. It features 4 keynote speakers and paper presentations. Two additional tours of the Jockey Club Innovation Tower are offered to participants. The conference themes include: *Asian lifestyle and design *Computational design *Delight design *Design for business *Design creativity *Design for green/safe transportation system *Design...

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Chapters and BranchesAsia Chapter

The Asia Chapter wishes …. - To establish a sustainable network of active members of the Design Society that promotes Design Society activities in the Asian design community including academia and industry. - To foster collaboration in design research, education and practices in Asia while connecting to the other active communities of Design Society. - To construct design knowledge infrastructure to introduce and apply global design knowledge in Asia and to create and disseminate Asia-specific...

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Keywords
Design Science Journal