IMPROVING WELLBEING FOR VICTIMS OF CRIME

Year: 2015
Editor: Christian Weber, Stephan Husung, Gaetano Cascini, Marco Cantamessa, Dorian Marjanovic, Monica Bordegoni
Author: Kaldor, Lucy Joanna; Watson, Rodger
Series: ICED
Institution: University of Technology Sydney, Australia
Section: Design for Life
Page(s): 381-390
ISBN: 978-1-904670-64-3
ISSN: 2220-4334

Abstract

Being the victim of a crime constitutes a profound and lasting trauma for individuals and their communities. Depending on the circumstances of their victimisation, crime victims have little choice but to live with painful feelings, memories and ongoing physical and emotional experiences that can make wellbeing difficult to achieve. Additionally, victims of crime continue to report that their experiences of, and interactions with criminal justice systems in the pursuit of justice and recovery has not restored agency or dignity, and instead add to their feelings of powerlessness, anonymity and trauma. For governments, the policy challenge is how the criminal justice system can play an active role in helping victims regain wellbeing, and particularly of agency and control in their lives. This paper offers a case study of a project undertaken by the criminal justice system in (anonymised), using a human centred design approach to create design directions that will better meet victims needs. The paper will present the workshop methodology and outline the policy directions that resulted.

Keywords: Design Methodology, Design Methods, Collaborative Design

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