Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

A Tactile Visual Library To Support User Experience Storytelling

Lewis, Makayla; Coles-Kemp, Lizzie


Type:
Year:
2014
Editor:
Miko Laakso, Kalevi Ekman
Author:
Series:
NordDESIGN
Institution:
University of London, United Kingdom
Section:
Users in design and development
Page(s):
386-395
ISBN:
978-1-904670-58-2
Abstract:
This paper presents an adult visual narrative stimulus (tactile visual library) that supports the reduction of physical distance between the user-centred design practitioner (maker of the visual narrative artefact) and the user narrative. Two user experience storytelling sessions were conducted involving adult participants, within a community centre in the United Kingdom, who identified themselves as community centre workers or community centre users. A tactile visual library was used to support the production of current experience comic strips, a previously developed instrument that prompts adult visual narrative production. This paper discusses the design philosophy and role of the tactile visual library and presents the method developed to rigorously analyse, verify and display adult user narratives.
Keywords:

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